Returns & Refunds
At Family Fave, we want you to love what you wear. If something doesn’t feel right, we’re here to make the return and refund process simple and stress-free.
Returns Policy
Returns Eligibility
- Items can be returned within 14 days of delivery
- Products must be unused, unwashed, and in original condition
- Original tags and packaging must be intact
- Proof of purchase is required
Refunds Policy
Refund Process
- Once your return is received and inspected, you’ll be notified
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method
Please note: Shipping charges are non-refundable.
Non-Returnable Items
The following items cannot be returned:
- Items marked as Final Sale
- Gift cards
- Used, damaged, or altered products
How to Request a Return
To start a return:
- Email us at support@familyfave.com
- Include your order number and reason for return
- Our support team will guide you through the next steps
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