At Family Fave, we want you to love what you wear. If something doesn’t feel right, we’re here to make the return and refund process simple and stress-free.

Returns Policy

Returns Eligibility

  • Items can be returned within 14 days of delivery
  • Products must be unused, unwashed, and in original condition
  • Original tags and packaging must be intact
  • Proof of purchase is required

Refunds Policy

Refund Process

  • Once your return is received and inspected, you’ll be notified
  • Approved refunds are processed within 5–7 business days
  • Refunds are issued to the original payment method

Please note: Shipping charges are non-refundable.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as Final Sale
  • Gift cards
  • Used, damaged, or altered products

How to Request a Return

To start a return:

  1. Email us at support@familyfave.com
  2. Include your order number and reason for return
  3. Our support team will guide you through the next steps
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